Frequently Asked Questions
- How do I get admitted? What's the process?
Please call our Assessment & Referral Department at any time to discuss a possible admission. The number is: (626) 795-9901 or (800) 792-2345. We are available 24 hours a day, 7 days a week. Before you can be admitted, we will need to schedule an assessment with one of our trained staff members. This normally takes less than one hour. If hospitalization is recommended, we will check to see if your insurance coverage needs to be preauthorized. If you do not have insurance or wish to pay for your own treatment, we will have you meet with one of our financial counselors.
- Are private rooms available at Las Encinas Hospital?
Yes, depending on how many patients are in the hospital, we can often make arrangements for a private room on one of our other treatment units, but please be aware that there will be an additional cost.
- If I am admitted to the hospital, what can I bring with me?
We suggest bringing enough clothing for three days, and a list of your current medications. Certain items such as glass bottles and electrical appliances cannot be kept in your room for safety purposes, but can be kept at the nursing station and checked out for use. Please do not bring TVs or other expensive items. To protect our patients’ privacy, cell phones with built-in cameras are not allowed. However, cell phones without cameras may be purchased at the hospital.
- Do you offer day treatment, outpatient, or other types of care?
Yes, in addition to inpatient hospitalization, we offer other types of care including residential treatment, partial hospitalization, and intensive outpatient treatment. We offer free van transportation to and from our partial hospitalization program, within 15 miles of Las Encinas Hospital.
- Do you take MediCal or Medicare?
Yes, we accept Medicare for adult patients. We also accept MediCal for patients up to age 21, or above age 65.
- If I am admitted for detox, is it "cold turkey" or will I receive medications?
We use medications, such as Librium or Phenobarbital, as determined by your physician here at Las Encinas Hospital.
- Can I have visitors?
Yes, and we encourage them to come during scheduled visiting hours.
- What type of aftercare do you offer?
Las Encinas Hospital offers free aftercare groups for one year after a patient has been treated at our facility. We also host other support groups such as Alcoholics Anonymous (AA), Cocaine Anonymous (CA), Narcotics Anonymous (NA), Emotions Anonymous (EA), Co-Dependents Anonymous (CoDA), and Al-Anon. A list of these meetings can be found here.
- What does it cost to stay at your hospital?
Depending on your insurance plan, you may have a deductible and/or co-payments for your hospitalization. These amounts are determined by your insurance company and can vary depending on the employer. If you are paying for your own treatment, our business office can provide quotes by phone.
- How long do patients stay?
Some patients only stay 1 or 2 days, others stay for several weeks. Our physicians and treatment team at Las Encinas Hospital recommend different lengths of treatment depending on each individual patient’s needs and situation.